Returns & Exchanges
At MINISFORUM, we stand behind the quality of our mini PCs and offer a 30-day return window for items in original condition. We strive to ensure every customer finds the perfect computing solution with a seamless and transparent exchange process.
Initiate a Request
Contact our support team at [email protected] with your order number and the reason for the return to receive authorization.
Prepare the Package
Securely pack the device in its original packaging including all cables, power adapters, and manuals to avoid damage during transit.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package to our designated service center.
Inspection and Refund
Once our technicians verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing